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Store F.A.Q. | Returns | Shipping & Handling

Questions about your order?
mailorder@stayvocal.com

Place an order by phone
Call 781.561.7768

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Returns

How long you CAN return for:

21 days after OUR shipment date.

What you CAN return:

  • Accessories
  • Clothing (unwashed/unworn)
  • Damaged / defective items
  • Literature
  • Music (unopened)
  • Skateboard products

What you CANNOT return:

  • Artwork
  • Clothing (washed/worn)
  • Items not in "as sent" condition
  • Music (opened)
  • ReUse One of a Kind Items

What you CAN return for:

  • Exchanges will be shipped out within 14-21 days after YOUR shipment date
  • Refunds will be credited to the original purchasing credit card account number within 14-21 days after YOUR shipment date

How to make your return:

  • When appropriate, please ReUse the original shipping carton and packing materials.
  • Along with the item you are returning, please include a note indicating the reason for the return and if you would like a REFUND or an EXCHANGE. If an exchange, make sure to let us know what you're exchanging for.
  • If you are returning a damaged or incorrectly shipped item, STAY VOCAL will cover the return shipping fees. Please be conservative and use a low-priced option. We prefer DHL Ground and USPS First Class.
  • If you are returning the item for a refund, YOU are responsible for all shipping charges.
  • Do not return items COD. YOU will be responsible for any charges for COD shipments.
    Ship items to:
    STAY VOCAL Returns
    PO BOX 316
    NORWELL, MA 02061

STAY VOCAL reserves the right to deny any return.